Welcome to PT SAM KONSULTAN LEGAL, a business operated by PT SAM KONSULTAN LEGAL. We hold your privacy in high regard and are committed to being transparent about our practices.
Email: [email protected]
Address:   Jl. Cikini IV No.10, RT.15/RW.5, Cikini, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10330

**Information Collection**


Access to PT SAM KONSULTAN LEGAL services and specific website sections requires completing a registration form. Contact details (e.g., name, phone number, email) are collected to keep users informed about available services.


When users purchase paid services, an order form gathers user information (e.g., name, email, billing address) to facilitate smooth order processing and communication.


User profiles are developed using collected data and cookies, enhancing site content and delivering personalized experiences. Personal profile elements remain confidential and are not shared with external parties.


Cookies enhance user experiences without compromising personal identification. We employ session ID and persistent cookies to optimize your browsing journey.

**Use and Sharing of Information**

**Privacy of Communications:**

Private communication content remains private and is not monitored, altered, or disclosed, unless legally compelled or to protect user safety and our rights.

**Communication from the Site**

**Special Offers, Free Trials, and Updates:**

For paid services, we collect contact information to ensure seamless order management.

**Invoices and Account Statements:**

Regular invoice emails are integral to the PT SAM KONSULTAN LEGAL service and cannot be opted out of.

**Service Announcements:**

When necessary, we send service-related announcements via email. These communications are non-promotional and cannot be declined.

**Customer Service:**

We maintain regular communication with users to offer requested services and address account-related concerns via email or phone.


**Legal Disclaimer:**

While safeguarding privacy, disclosure may be mandated by law or to safeguard rights. Personal information might be disclosed to law enforcement or third parties under specific circumstances.

**Aggregate Information (Non-Personally Identifiable):**

Demographic data may be shared with partners without attaching personal identifiers.

**Third Party Intermediaries:**

External credit card companies handle billing without accessing personally identifiable data for secondary purposes.

**Business Transition:**

In business transitions (e.g., mergers, acquisitions), user information might be transferred. Users will receive notifications and options if data usage changes.

**Links to Other Sites:**

We bear no responsibility for external site privacy policies. Users are advised to review privacy statements on linked websites.

**Data Protection and Retention**

**User Information:**

Sensitive data is encrypted both online and offline. Security measures safeguard user information, and personally identifiable data is restricted to authorized personnel.

**Data Retention:**

We retain information for necessary durations, adhering to applicable legal requirements.

**Information Supplementation:**

Third-party information might be used to supplement user data for proper service fulfillment and demographic understanding.

**Correction, Update, Deletion, Deactivation:**

Users can rectify, update, delete, or deactivate personal information by contacting Customer Service.

**User Rights:**

Users have the right to access, rectify, erase, restrict processing, withdraw consent, and object to automated decision-making. Requests can be made through Customer Service.

**Data Breach Notification:**

In the event of a data breach, users will be promptly notified of the breach and the steps taken to mitigate harm.

**Automated Decision-Making:**

Users will be informed if automated decision-making processes are used significantly affecting them and will have the right to contest these decisions.

**Consent Withdrawal:**

Users can withdraw consent for data processing by contacting Customer Service. Some services might be affected by withdrawal.

**International Data Transfers:**

If personal information is transferred outside Indonesia, we will provide information on the safeguards in place.

**Minors' Privacy:**

We do not knowingly collect personal information from individuals under 18. Parental consent is required if applicable.

**Contact Information:**

For privacy inquiries or concerns, please reach out to our dedicated contact method (email or form).

**Change Notification:**

Policy changes will be posted on our site. Users will receive significant policy change notifications via email.